Shipping Policy

At Monika Stone Skin, we aim to provide a seamless shopping experience, with fast and reliable shipping. Please review the details of our shipping policy below.

Order Processing Time

  • Orders are processed and shipped within 2–3 business days from the purchase date, excluding weekends and holidays.

  • Orders placed on weekends or holidays will be processed on the next available business day.

  • You will receive a tracking number via email once your order has shipped.

Shipping Methods and Rates

We offer a variety of shipping options to accommodate your needs:

  1. Standard Shipping (3–7 business days)

    • Shipping costs will be calculated based on your order total.

  2. Expedited Shipping (2–3 business days)

    • Shipping costs will be calculated based on your order total.

  3. Overnight Shipping (1 business day)

    • Shipping costs will be calculated based on your order total.

Free Shipping Offers

  • Free Standard Shipping: Enjoy free standard shipping on orders of $100+ within the continental United States (after discounts). This offer excludes eGift cards, sales tax, shipping and handling, and items marked as not eligible.

  • Free Shipping for Alaska, Hawaii, or Puerto Rico: Get free shipping on orders of $199.00 or more (after discounts) for customers in Alaska, Hawaii, or Puerto Rico.

Order Requirements for Expedited Shipping

  • To have your order shipped 2nd Day or Overnight on the same business day, please submit your order by the time specified for each shipping option.

Signature Upon Delivery

  • Orders over $499 will require a signature upon delivery to ensure secure receipt.

Shipping Restrictions

  • We do not ship internationally.

  • High-value orders may require additional verification.

Damaged or Lost Packages

  • If your package is damaged or lost in transit, please contact us within 7 days of receiving tracking information, and we’ll assist you in filing a claim with the carrier.

Shipping Address Accuracy

  • Please verify that your shipping address is correct when placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Order Tracking

  • Once shipped, you will receive an email with tracking information. You can track your order using the tracking number.

Shipping Policy Changes

  • We reserve the right to update or change our shipping policy. Any changes will be reflected on this page, and we encourage you to review it periodically.